TERMS OF USE

Welcome to Rajvaidya Khyaliram Pharmacy. By accessing or using our website, https://khyaliram.com, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or purchasing any products.

1. Company Information

Rajvaidya Khyaliram Pharmacy

Address: 1096, Sector D, Sudama Nagar, Indore, Madhya Pradesh 452009, India

Email: rajvaidyakhyalirampharmacy@gmail.com

Phone: +91 8461012345

Website: https://khyaliram.com

2. Acceptance of Terms

By accessing this website, placing an order, creating an account, or using any services offered through the website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

If you do not agree with any part of these Terms, please do not use this website.

3. Products & Services

Rajvaidya Khyaliram Pharmacy offers Ayurvedic medicines, herbal products, nutraceutical products, wellness products, personal care products, and related healthcare solutions.

All products displayed on the website are subject to availability.

We reserve the right to discontinue, modify, or update products, pricing, packaging, descriptions, or specifications at any time without prior notice.

4. Product Information

We make every effort to ensure that product descriptions, images, ingredients, and information displayed on the website are accurate.

However:

• Product packaging may vary from images shown.
• Product availability may change without notice.
• Information is provided for general educational purposes only.

Customers should carefully read product labels and instructions before use.

5. Medical Disclaimer

The information provided on this website is for educational and informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Customers are advised to consult a qualified healthcare professional before using any Ayurvedic, herbal, nutraceutical, or wellness product, especially if pregnant, nursing, taking medication, or suffering from any medical condition.

Individual results may vary.

6. Orders & Payments

All orders are subject to acceptance and availability.

We reserve the right to:

• Accept or reject any order.
• Cancel suspicious or fraudulent orders.
• Limit quantities purchased.

Payments may be made through approved payment gateways available on the website.

Cash on Delivery (COD) may be available for selected locations and orders.

7. Shipping & Delivery

We currently deliver products across India.

Estimated delivery times are provided for convenience and may vary depending on location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Rajvaidya Khyaliram Pharmacy shall not be liable for delays caused by third-party logistics providers.

8. Order Cancellation

Orders may only be cancelled before dispatch.

Once an order has been shipped or dispatched, cancellation requests cannot be accepted.

To request cancellation, customers must contact our support team immediately after placing the order.

9. Return & Replacement Policy

We offer replacement or return only in the following situations:

• Product received in damaged condition.
• Product received in leaked condition.
• Wrong product delivered.

Customers must notify us within 7 days of receiving the product.

To process a return or replacement request, customers may be required to provide:

• Order number
• Product photographs
• Packaging photographs
• Unboxing video (if applicable)

Products used, opened, damaged by customers, or returned without valid reason may not qualify for return or replacement.

Refund approval shall be subject to inspection and verification.

10. User Accounts

Customers may choose to:

• Create an account
• Place orders as a guest

Users are responsible for maintaining the confidentiality of account credentials.

Any activity performed using your account shall be deemed your responsibility.

11. WhatsApp Orders & Communication

Customers may place inquiries and orders through our official WhatsApp communication channels.

By contacting us through WhatsApp, customers consent to receiving order updates, support messages, promotional offers, and service-related communications.

Customers may opt out of promotional communication at any time.

12. Promotional Communication

By using our website or submitting your contact information, you agree that Rajvaidya Khyaliram Pharmacy may send:

• Email newsletters
• Promotional offers
• Product updates
• Order notifications
• WhatsApp communications
• Wellness-related information

You may unsubscribe from marketing communications at any time.

13. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Product images
• Graphics
• Designs
• Product descriptions
• Text content
• Videos
• Website layout

is the property of Rajvaidya Khyaliram Pharmacy and is protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or use is strictly prohibited.

14. Prohibited Activities

Users shall not:

• Misuse the website.
• Attempt unauthorized access.
• Interfere with website functionality.
• Upload malicious software.
• Use the website for unlawful purposes.

Violation of these terms may result in termination of access.

15. Limitation of Liability

Rajvaidya Khyaliram Pharmacy shall not be liable for:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Delays caused by third-party services

Our total liability shall not exceed the amount paid by the customer for the purchased product.

16. Third-Party Links

This website may contain links to third-party websites.

We are not responsible for the content, policies, practices, or services provided by such third-party websites.

Users access third-party websites at their own risk.

17. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

18. Modifications to Terms

Rajvaidya Khyaliram Pharmacy reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the website constitutes acceptance of revised terms.

19. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or related to the use of this website shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh.

20. Contact Information

Rajvaidya Khyaliram Pharmacy

1096, Sector D, Sudama Nagar, Indore, Madhya Pradesh 452009, India

Email: rajvaidyakhyalirampharmacy@gmail.com

Phone: +91 8461012345

Website: https://khyaliram.com

For any questions regarding these Terms & Conditions, please contact us using the details provided above.